Due to the nature of digitally downloaded and custom goods. There are no returns, refunds, or exchanges accepted on these items. If you have purchased a class you will gain admittance into our support group on Facebook. Your membership last as long as the group is live but is based upon Just That Simple discretion. If for any reason Just That Simple Admins feel a member has done anything that violates our group policy or doesn't align or positively contribute to the group, you can and will be removed without warning. To appeal any removal please contact kenocha@justthatsimpleeventrentals.com 

We are not responsible for duplicate purchases made on our website. Please review your purchases before shopping. Please also understand system requirements and applications needed before purchasing, all information is listed on each description information. Please download & save template purchases. We are not responsible for lost templates after 14 days of purchase. We are not responsible for hacked or disabled Facebook accounts. Only one profile per purchase is permitted